What to Expect

As consumers ourselves we understand the decision-making process can take some time, it also can lead to a new discovery of additional ideas with any remodel. Rest assured at True Works we believe a first consultation should involve a meet and greet, initial base pricing, and time to consider the invoice. 

Before we start, we will need a signed invoice for this project, all financing completed and approved and approval of any permit. The first step for us and you are to review the series package we offer and determine which package best suits your needs and wants. 

Since all of our projects are mostly custom, we will set up a time where we will meet you and look at tile, flooring, and anything else custom you would like to add to your new project. In some circumstances we can provide samples like a siding project and meet at your home. 

We will work with our installers to accommodate your schedule unless there are unforeseen circumstances. Communication is early and often from start to finish. Be aware during this time any changes to the project will be considered a change order and may accrue more expense. 

Once your project is finished, we will have any additional documents sent to be signed and collect the  last payment.  If there is anything else we need to do, now is the time to review this with us. 

Depending on your project and any additional purchased warranty each project will have a unique workmanship warranty. 

Just like any business referrals are the livelihood of our work speaking in volume. We would love to service people you know.